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Terms & Conditions

The rules that apply when you use our website, contact us, or receive text messages from Lucky Stars Roofing.

Last Updated: June 5, 2026

1. Introduction

These Terms and Conditions (“Terms”) apply to the Lucky Stars Roofing website at www.callluckystars.com and to all transactions related to products and services provided by Lucky Stars Roofing (“we,” “our,” or “us”). Additional written contracts (such as roofing service agreements) may apply to specific projects and, where they conflict with these Terms, those written contracts will control.

2. Binding Agreement

By accessing or using this website, contacting us, or engaging us for services, you agree to be bound by these Terms and Conditions. Use of the site implies acceptance.

3. Electronic Communication

We may communicate with you electronically through this website, email, or text message. You acknowledge that electronic communications satisfy any legal requirement that such communications be in writing.

4. Intellectual Property

4.1 All Rights Reserved

All content on this website — including text, graphics, logos, photographs, the Lucky Stars Roofing name and marks, and software — is the property of Lucky Stars Roofing or its licensors and is protected by intellectual property laws. You may not use, copy, reproduce, perform, display, distribute, alter, reverse engineer, or commercialize website resources without our prior written permission.

5. Third-Party Property

This website may include links to third-party sites (for example, our financing partners, manufacturer pages such as GAF, or social media). We do not monitor or endorse third-party content and are not responsible for their privacy practices, terms, or material.

6. Responsible Use

You agree to use this website only for lawful purposes and in compliance with applicable laws. Prohibited activities include distributing malicious software, automated data collection or scraping, attempting to gain unauthorized access, and any activity that damages or interferes with website performance.

7. Idea Submission

If you submit unsolicited ideas, feedback, or suggestions to Lucky Stars Roofing, those submissions become our property under a worldwide, royalty-free, irrevocable license, unless a separate written agreement provides otherwise.

8. Termination of Use

We may modify, suspend, or discontinue access to the website at any time without liability. You are not entitled to compensation for lost content or features.

9. Warranties and Liability

This website is provided “as is” without warranties of any kind, express or implied. We disclaim liability for inaccuracies, unavailability, or uninterrupted access. Our maximum aggregate liability arising out of or relating to your use of this website is limited to amounts you have paid to us for products or services, if any. Nothing in these Terms limits warranties or remedies that cannot be excluded by law.

10. Privacy

You agree to provide accurate information when you contact us or fill out any form on our website. Our collection and use of personal information is described in our Privacy Policy and our Opt-Out Preferences page.

11. Accessibility

Lucky Stars Roofing is committed to website accessibility. If you encounter an accessibility issue, please contact us and we will work promptly to resolve issues that can reasonably be addressed.

12. Legal Compliance / Export Restrictions

Access to this website is prohibited from any territory where the content or any product offered is illegal. You may not use this website in violation of U.S. export laws.

13. Assignment

You may not assign your rights or obligations under these Terms without our prior written consent.

14. Breaches of These Terms and Conditions

Violations of these Terms may result in suspension of access, contact with your internet service provider, or legal action.

15. Force Majeure

Neither party will be liable for delays or failures arising from causes beyond reasonable control, including acts of God, severe weather, labor disputes, supply chain disruptions, or government action — except payment obligations.

16. Indemnification

You agree to indemnify and reimburse Lucky Stars Roofing for any claims, losses, or expenses arising from your violation of these Terms or applicable laws.

17. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or affect the validity of the rest of the agreement.

18. Language

These Terms and Conditions are interpreted exclusively in English, and all notices required hereunder must be delivered in English.

19. Entire Agreement

These Terms, together with our Privacy Policy and any written project agreement we sign with you, constitute the complete agreement between you and Lucky Stars Roofing regarding website use and SMS communications.

20. Updates to These Terms

We may update these Terms from time to time. The updated version will be indicated by the “Last Updated” date above. Continued use of the website or our SMS program after the posting of updates constitutes acceptance of the revised Terms.

21. Choice of Law and Jurisdiction

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Any disputes shall fall under the exclusive jurisdiction of the state and federal courts located in Queens County, New York. If any provision is held invalid, it will be modified to the maximum extent permissible and the remaining provisions remain in full effect.

22. Contact Information

Lucky Stars Roofing
150-51B 14th Ave
Whitestone, NY 11357
Phone: (917) 336-4536
Email: info@callluckystars.com

SMS Messaging Terms & Conditions

The following terms specifically govern text messages sent by Lucky Stars Roofing. By providing your mobile number to us and opting in, you agree to these SMS Messaging Terms.

23. SMS Consent Communication

Phone numbers and SMS consent data obtained through our opt-in process are not shared with third parties or affiliates for marketing purposes. Your mobile information stays with Lucky Stars Roofing.

24. Types of SMS Communications

If you have consented to receive text messages from Lucky Stars Roofing, you may receive messages related to the following:

  • Responses and follow-ups to your estimate, repair, or service inquiry
  • Appointment confirmations and reminders
  • Project status updates (crew arrival times, material deliveries, completion notices)
  • Billing, invoice, and payment notifications
  • Occasional promotional offers and seasonal specials

25. Message Frequency

Message frequency may vary depending on the type of communication and the status of your project.

26. Potential Fees for SMS Messaging

Message and data rates may apply, depending on your mobile carrier’s pricing plan. Lucky Stars Roofing does not charge you for SMS messages, but standard carrier fees from your wireless provider still apply.

27. Opt-In Method

You opt in to receive text messages from Lucky Stars Roofing by providing your phone number and affirmatively consenting on one of our online forms (such as our Contact, Estimate, or Chat forms), or by providing your phone number and agreeing to text communications during a phone consultation or in-person meeting.

28. Opt-Out Method

You can opt out of receiving SMS messages from Lucky Stars Roofing at any time by replying STOP to any text message you receive from us, or by contacting us directly at (917) 336-4536 or info@callluckystars.com. Text STOP to unsubscribe from any further messages from Lucky Stars Roofing. Once you opt out, you will not receive any further SMS messages from us.

29. Help

If you experience issues with our SMS program, reply HELP to any text message from us, or contact us at (917) 336-4536 or info@callluckystars.com for assistance.

See also our Privacy Policy and our Opt-Out Preferences.

Lucky Stars Roofing

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By providing your phone number and checking the box above, you consent to receive text messages from Lucky Stars Roofing about your request, appointment confirmations, project updates, and occasional promotional offers. Message frequency may vary. Message and data rates may apply. For help, reply HELP or contact us at (917) 336-4536 or info@callluckystars.com. You can opt out at any time by replying STOP — no further messages will be sent from Lucky Stars Roofing. See our Privacy Policy and Terms & Conditions.